Privacy Policy - iGlobal Educational Services

Privacy Policy

Effective Date: January 1, 2024

At iGlobal Educational Services, we are committed to protecting the privacy and personal information of our students, parents, and users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information: This includes information such as your name, contact details, email address, phone number, and payment information. We may collect this information when you sign up for our services, make a payment, or contact us.
Student Information: For educational purposes, we may collect details like age, grade level, learning preferences, academic records, and progress reports.
Usage Data: We may collect information on how you interact with our website and services, including IP address, browser type, device information, and browsing patterns, to help us improve user experience.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our educational services.
Customize learning plans and recommendations.
Communicate with you regarding your account, progress, and relevant updates.
Process payments and billing information securely.
Analyze service usage and enhance the overall experience.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share information in the following cases:

With Trusted Partners: We may work with third-party service providers to help us deliver our services. These providers are only given access to the information necessary to perform their functions and are required to protect it.
For Legal Reasons: We may disclose personal information if required to comply with legal obligations, protect the rights and safety of iGlobal Educational Services, or prevent fraud.

4. Security of Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to personal information. However, please note that no data transmission over the internet is completely secure.

5. Retention of Information

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, information will be securely deleted or anonymized.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

Access, update, or delete your information.
Withdraw consent for certain data processing activities.
Request that we limit our use of your information in certain situations.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, track website usage, and deliver personalized content. You can control cookie settings through your browser, but disabling cookies may impact your experience with our services.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.